Payment Policy

At Decourcy Centre, we aim to make your shopping experience simple, convenient, and secure. This Payment Policy explains the payment methods we accept and how payments are processed when you shop with us.

1. Accepted Payment Methods

We accept the following payment methods, subject to availability at checkout:

American Express (Amex)
Diners Club
Discover
JCB
Mastercard
Maestro
PayPal
Visa
Visa Electron

The payment methods available for your order will be displayed during checkout.

2. Payment Processing

Payment must be completed at checkout before your order can be processed for fulfilment.

When you place an order, your payment may be authorised or charged according to the payment method and payment provider's procedures. Your order will proceed to processing once the required payment confirmation is received.

3. Pricing and Currency

All product prices and applicable shipping charges will be displayed at checkout before you complete your purchase.

Please review your order total carefully before submitting your payment. Your bank or payment provider may apply additional charges, such as currency conversion fees, depending on your account and payment method.

4. Payment Security

We take payment security seriously. Payments are processed through the payment providers available on our Shopify checkout.

Decourcy Centre does not intend to collect or store your complete payment card details directly. Please ensure that you use a secure connection when placing an order and never share your payment password or verification codes with anyone.

5. Payment Issues

If your payment is declined or unsuccessful, please check that your payment details are correct, that sufficient funds are available, and that your payment provider has not blocked the transaction.

You may also try another available payment method or contact your bank or payment provider for assistance.

6. Order Confirmation

Once your payment has been successfully completed and your order has been placed, you should receive an order confirmation by email.

If you complete a payment but do not receive confirmation, please contact our customer support team with any available order or payment reference details.

7. Refunds

If a refund is approved in accordance with our applicable refund and returns policy, it will generally be issued to the original payment method where possible. The time required for the funds to appear in your account depends on your bank or payment provider.